Saw COTS shelter

     What I was most surprise at COTS homeless shelter is　well-formed.  It is true that I seam there is not filthy. But, there are beyond my expectation.  Firstly, all bets are well-regulated without any damage.　Moreover, airconditionors work there when there are working.  However, I could not understand well what a staf said.  This is because she speak English in native speed, so then I think I have to improve my listening for understanding what native speakers say.